Terms of Service

Last Updated: February 13, 2026

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1. Introduction

Welcome to Spruce ("we," "us," "our," or the "Company"). These Terms govern your use of our Services.

By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

2. Description of Services

Spruce provides facility management services including:

• User registration and authentication
• Booking and scheduling
• Payment processing
• Communication with management/security
• Complaints and service requests
• Real-time notifications

3. User Responsibilities

Account Creation

You must provide accurate information when creating an account.

Account Security

You are responsible for maintaining your account credentials.

User Roles

Access depends on your assigned role. You must use the system lawfully.

Biometric Authentication

Handled only on your device and not stored by us.

4. Payment Terms

• Payments processed via Monnify
• No card details stored
• Subject to third-party terms

5. User Conduct

• No illegal use
• No system disruption
• No harmful content
• No unauthorized access
• Must comply with NDPR and laws

6. Intellectual Property

All content belongs to Spruce or its licensors.

7. Disclaimers

The Services are provided "as is" without warranties.

8. Limitation of Liability

Liability is limited to the amount paid in the last 12 months.

9. Termination

We may suspend or terminate access at any time.

10. Governing Law

These Terms are governed by Nigerian law.

11. Updates

We may update these Terms periodically.

12. Miscellaneous

• Severability: Invalid parts don’t affect others
• Entire Agreement: These Terms are complete
• Waiver: Enforcement delay is not waiver

Contact: info@thesprucesolution.com

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